Redesigned and rearchitected internal people site used daily by over 400,000 employees globally to help them forge more meaningful connections, faster.
Collaborated on small team piloting telecom client's first full service design program.
Created presentation using process artifacts to demonstrate progress and value to client.
Conducted ethnographic research and synthesized insights to recommend design direction.
Strategically selected and implemented Fjord methods, then taught to multidisciplinary Accenture team.
Also taught user testing and research moderation methods to team members on business side, who then helped us conduct and synthesize research.
This resulted in unparalleled team unity, alignment and understanding of the design process by our team and clients.